Outer Banks Return Policy l Beach Equipment Rentals

PICK UP & RETURN POLICY'S

IMPORTANT NOTICE: All rental property is to be placed for pick up in the same place it was left when delivered, or a $20 fee will be charged.

Return Policy for Items
Please print & sign and bring to office at time of pick up.
Thank you!

RENTAL COTTAGE INFORMATION
Hello Friends, In order to provide accurate DELIVERY SERVICES to your cottage, please specify THE FOLLOWING IN THE SPECIAL INSTRUCTION AND SHIPPING area on the next page:

Real Estate Company you are renting from.
Number of Cottage Unit -it may be located in your rental package from the real estate company.
Phone number where you can be reached in case we cannot find your unit.

Your information is appreciated and will help us better serve you!

TERMS & CONDITIONS:
Deliveries: Free delivery with orders over $95! A $15 service charge will be applied for orders delivered less than $95. Express Delivery-Guaranteed Delivery Service by 1 PM A $25 service charge will be applied for this service on all orders. All delivery service charges include pick-up. Unfortunately, we are not able to deliver to "4-wheel drive access" (areas North of Corolla). If you have any questions about your location please email us your location at rentals@justforthebeach.com and we will be glad to assist you.

Payments: We require prepayment on all online or phone in reservations. All online reservations must be made at least 7 days prior to your delivery date. Please call 866-OBX-RENT for any last minute reservations.

Cancellations: A full refund will be issued on all cancellations received 48 hours prior to reservation date. There will be a $20 cancellation fee on all reservations cancelled less than 48 hours before reservation date. On or after your reservation date we will be unable to refund any money, but we will be glad to exchange your reserved rentals for another rental of equal or greater value (the renter will be responsible for paying any additional fees.)

Hurricane Policy: In the unfortunate event of a mandatory evacuation order, please call us at (252) 453-9388. You will be given a pro-rated rate for the days that you had the equipment reserved.

Cyber Orders must be completed 24 hours prior to arrival so we may better serve you!